More freedom with
GrowSafe
With GrowSafe, you can finally focus on other parts of your business, knowing that Growably is constantly monitoring your website and giving you the support you need.
What is GrowSafe?
GrowSafe is a service that gives entrepreneurs peace of mind and stability for their website, so they can focus all their attention on growing their business.
What’s included in GrowSafe?
From continuous monitoring to ongoing updates and priority technical support, GrowSafe is the ideal maintenance package for any company that wants to grow without worries.
Monitoring
24/7 monitoring of your website and its key services, with instant alerts so issues can be fixed quickly.*
Ongoing updates
Regular updates for your website, theme, and plugins to make sure everything runs smoothly and securely.
Technical support
Resolution of up to 5 reported issues per month, each up to 30 minutes, to help you quickly fix minor problems.
How we take care of your website with GrowSafe
Log in to your GrowSpace
After your purchase, your website gets its own GrowSpace. Anyone from your team can log in using the username and password they received.
Create a new task for your website
Inside your website’s GrowSpace, you can create a new task describing the issue or request you have.
A Growably specialist fixes the issue
A designated team member from Growably picks up the task, investigates the problem, and works on a fix with high priority.
Track the status in one place
You can see the status of every task directly in your GrowSpace, along with notes and resolutions.
On top of this, our 24/7 monitoring automatically tracks your website. In many cases, we already know something is wrong and start working on it before you even open a task. When we detect an issue, we log it automatically in your website’s GrowSpace, clearly marked with a GrowSafe label so you can see exactly what we found and what we’re doing about it.
GrowSafe
Monthly Subscription
The payment renews automatically every month on the same date. You can cancel at any time.
€150
/month
- 24/7 monitoring of your website and key services
- Ongoing updates for your website, theme, and plugins
- Access to your website’s GrowSpace for task tracking
- Priority technical support (up to 5 issues per month)
-
Annual strategy review with a Growably specialist to improve your website’s performance and stability
Annual subscription
The payment renews automatically every year on the same date. You can cancel at any time.
€1500
/ year
- 24/7 monitoring of your website and key services
- Ongoing updates for your website, theme, and plugins
- Access to your website’s GrowSpace for task tracking
- Priority technical support (up to 5 issues per month)
- Annual strategy review with a Growably specialist to improve your website’s performance and stability
Frequently Asked Questions
The GrowSafe maintenance plan covers one website. If you need maintenance for multiple websites, we can set up additional GrowSafe plans.
You can report issues directly through your website’s GrowSpace:
Log in to your GrowSpace using the username and password you received after purchasing GrowSafe.
Create a new task for your website, describing the issue you’re experiencing.
A designated Growably specialist will pick up the task, investigate, and start working on the fix.
You can track the status, comments, and resolution directly inside your GrowSpace.
On top of this, when our 24/7 monitoring detects a problem, we automatically log it in your GrowSpace with a GrowSafe label, so you can clearly see what we found and what we’re doing about it.
Your GrowSafe plan includes priority technical support for up to 5 issues per month (up to 30 minutes each).
If you have more than 5 issues in a month, our team will still help you resolve them as quickly as possible, at an additional cost agreed with you in advance.
Updates are performed on an ongoing basis. We regularly update your website, theme, and plugins to keep everything secure, compatible, and running smoothly.
If there are problems with your website:
Our 24/7 monitoring helps us detect many issues automatically.
When we detect something, we log it as a task in your website’s GrowSpace with a GrowSafe label and start working on it with high priority.
You also have access to technical support and can open tasks yourself whenever you notice something you want us to check or fix.
Constant monitoring helps you:
Detect issues or disruptions as early as possible
Reduce downtime and the impact on your visitors and customers
Keep performance and stability under control without you having to watch the site yourself
In many cases, we know something is wrong and start investigating before you or your team even report it, and you can see all of this activity transparently inside your GrowSpace.